PRIVACY POLICY — VERSION 1.0 · JULY 2026
Your data, handled to an engineering standard
We build IoT, security and data platforms for critical operations; the processing of your personal data follows the same standard. If something is unclear, tell us: clarity is a legal obligation too.
01 — Data controller
Octo Inc. SpA, Avenida Ossa 235, Of. 305, La Reina, Santiago, Chile. Contact for personal data matters: contact@octo.is.
02 — What data we process and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Name, company, email and message from the contact form | Answering your inquiry and managing the business relationship | Pre-contractual measures at your request | 24 months from last contact |
| Analytics cookies (Google Analytics 4, anonymized IP) | Understanding aggregate site usage | Consent (cookie banner) | Up to 14 months (GA4 configuration) |
| Technical server logs (IP, user-agent) | Site security and availability | Legitimate interest (protecting the infrastructure) | 90 days |
We do not make automated decisions with significant effects on you, nor do we use your data for commercial profiling. Contact-form data is used only to answer your inquiry about our IoT, physical security, custom software and artificial intelligence products and services.
03 — Who we share data with
- Amazon Web Services (site hosting, USA) — data processor.
- Pipedrive (business contact management / CRM, EU/USA) — data processor.
- Google (Analytics 4, USA) — only if you accepted analytics cookies.
These international transfers are covered by each provider's data processing agreements and standard protection clauses. We do not sell or share your data with third parties for their own purposes.
04 — Cookies
The site works fully without any tracking cookies. Only if you accept in
the banner do we load Google Analytics 4 (_ga cookies). Your preference is
stored locally in your browser and you can change it at any time via “Cookie preferences”
in the footer.
05 — Your rights (ARCOP)
You may exercise at any time your rights of access, rectification, cancellation, objection and portability by writing to contact@octo.is with the subject “ARCOP Rights”. We will verify your identity and respond within the legal deadlines. If you are not satisfied, you have the right to file a complaint with Chile's Personal Data Protection Agency (Agencia de Protección de Datos Personales).
06 — Security
The site is served exclusively over HTTPS, hosted on infrastructure with restricted access controls, and lead data is stored in systems with authentication and access logging. We apply the same security standard our clients' critical operations demand.
07 — Changes to this policy
We will publish any change here, with its version date. If a change materially affects the processing of your data, we will highlight it on the site.
QUESTIONS ABOUT THIS POLICY?
Write to contact@octo.is or visit the contact page.